Privacy Policy

1. Who we are

Contrast Signs
Harrow, London, UK
Email: ann@contrastsigns.co.uk
Tel: 0204 502 0422

We provide design and signage services, including interior and exterior signage, vehicle graphics and related design work.

2. Information we collect

We may collect the following types of information:

Information you provide directly

• Name

• Email address

• Phone number

• Company name

• Project details and any messages you send us

• Billing and invoice details (if you become a client)

Information collected automatically
When you visit our website, certain information may be collected automatically, such as:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

• Referring website

This information is generally collected using cookies and similar technologies.

3. How we use your information

We use your information to:

• Respond to enquiries and provide quotes

• Communicate with you about projects and services

• Prepare and send invoices and manage payments

• Improve our website, services and customer experience

• Keep internal records and comply with legal obligations

We do not sell your personal information to third parties.

4. Legal bases for processing (UK & EU visitors)

If you are in the UK or EU, we process your personal data based on:

• Contract – to provide a quote or deliver our services

• Legitimate interests – to run and improve our business and respond to enquiries

• Consent – where you have clearly agreed (for example, to receive certain communications)

5. Cookies and analytics

Our website may use cookies and similar technologies to:

• Help the site function properly

• Understand how visitors use the site

• Improve performance and design

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work correctly.

If we use analytics tools (such as Google Analytics), they may collect anonymised usage data to help us understand how our site is used.

6. How we share your information

We may share your information with:

• Service providers who help us operate our business (for example, website hosting, email, invoicing or payment services)

• Professional advisers (such as accountants) where necessary

• Authorities or regulators, if required by law

These third parties are only given the information they need to perform their services and are expected to keep it secure.

7. Data storage and security

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access.

Your data may be stored in the UK, the EU or other countries where our service providers operate. Where data is transferred outside the UK/EU, we aim to ensure appropriate safeguards are in place.

8. How long we keep your information

We keep your personal information only for as long as necessary to:

• Respond to your enquiry

• Provide our services

• Meet legal, accounting or reporting requirements

When information is no longer needed, we will delete or anonymise it where reasonably possible.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information in certain circumstances

• Object to or restrict how we use your information

• Withdraw consent where we rely on your consent

To exercise any of these rights, please contact us at ann@contrastsigns.co.uk.

10. Third‑party links

Our website may contain links to other websites (for example, social media or portfolio platforms). We are not responsible for the privacy practices or content of those sites. We recommend you read their privacy policies.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Contrast Signs
Email: ann@contrastsigns.co.uk
Tel: 0204 502 0422